Pertanyaan Hard drive nakal, SMART dan produsen diagnostik lulus. Haruskah saya menggantinya?


Laptop saya adalah Asus G50Vt-X5, yang datang dengan Seagate Momentus HDD. Setelah memiliki komputer ini untuk sementara waktu, saya menambahkan HDD kedua dari laptop Toshiba lama yang memiliki layar rusak. Kedua hard drive telah bekerja dengan sempurna untuk waktu yang lama, tetapi saya baru saja memiliki masalah korupsi data pada drive sistem saya (Seagate).

Setelah beberapa saat, komputer saya mulai mengunci selama beberapa menit sekitar sekali seminggu, selama waktu itu, sistem tersebut mendorong perjuangan yang sulit. Kedengarannya seperti kepala mencari berulang kali tetapi gagal mengunci pada jalur yang benar. Baru tadi malam, ia melakukannya lagi beberapa kali selama boot, mengambil lebih dari 30 detik untuk mendapatkan dari BIOS yang menyelesaikan POST ke Boot loader Windows yang muncul. Setelah masuk ke Windows 7, drive mulai meronta-ronta lagi setelah memuat desktop, dan setelah sekitar satu menit dari ini, saya mendapat kesalahan STOP yang menunjukkan bahwa proses sistem telah berhenti tiba-tiba. Dump memori gagal, karena drive sistem masih meronta-ronta. Ketika reboot, BIOS saya membeku pada deteksi drive.

Saya mencabut laptop dan melepas baterai, menunggu dua menit, lalu menyambungkannya kembali dan menyalakannya secara normal (kecuali untuk pesan "Windows tidak dimatikan dengan benar").

Saya mematikan dan mem-boot ulang ke mode Perbaikan untuk menjalankan CHKDSK (saya tidak dapat menjadwalkannya lagi saat boot, karena autochk.exe terus rusak). Ia menemukan ketidakkonsistenan kecil dan mengoreksinya.

Saya kemudian kembali ke Windows dan menggunakan Smartmontools untuk mendapatkan informasi berikut tentang drive sistem saya:

smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-win7(64)] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Momentus 7200.3 series
Device Model:     ST9320421AS
Serial Number:    5TJ0KWKP
Firmware Version: SD14
User Capacity:    320,072,933,376 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  ATA-8-ACS revision 4
Local Time is:    Thu Sep 30 19:03:01 2010 MDT
SMART support is: Available - device has SMART capability.
                  Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:         (   0) seconds.
Offline data collection
capabilities:            (0x73) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:    (   1) minutes.
Extended self-test routine
recommended polling time:    (  93) minutes.
Conveyance self-test routine
recommended polling time:    (   2) minutes.
SCT capabilities:          (0x103b) SCT Status supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   114   099   006    Pre-fail  Always       -       59028298
  3 Spin_Up_Time            0x0003   097   096   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   099   099   020    Old_age   Always       -       1080
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   083   060   030    Pre-fail  Always       -       205986876
  9 Power_On_Hours          0x0032   093   093   000    Old_age   Always       -       6512
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       32
 12 Power_Cycle_Count       0x0032   099   037   020    Old_age   Always       -       1056
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   096   000    Old_age   Always       -       4295032928
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   063   044   045    Old_age   Always   In_the_past 37 (0 14 38 28)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       10
193 Load_Cycle_Count        0x0032   039   039   000    Old_age   Always       -       123290
194 Temperature_Celsius     0x0022   037   056   000    Old_age   Always       -       37 (0 20 0 0)
195 Hardware_ECC_Recovered  0x001a   056   044   000    Old_age   Always       -       59028298
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
254 Free_Fall_Sensor        0x0032   100   100   000    Old_age   Always       -       0

General Purpose Logging (GPL) feature set supported
General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
GP/S  Log at address 0x00 has    1 sectors [Log Directory]
GP/S  Log at address 0x01 has    1 sectors [Summary SMART error log]
GP/S  Log at address 0x02 has    5 sectors [Comprehensive SMART error log]
GP/S  Log at address 0x03 has    5 sectors [Ext. Comprehensive SMART error log]
GP/S  Log at address 0x06 has    1 sectors [SMART self-test log]
GP/S  Log at address 0x07 has    1 sectors [Extended self-test log]
GP/S  Log at address 0x09 has    1 sectors [Selective self-test log]
GP/S  Log at address 0x10 has    1 sectors [NCQ Command Error]
GP/S  Log at address 0x11 has    1 sectors [SATA Phy Event Counters]
GP/S  Log at address 0x21 has    1 sectors [Write stream error log]
GP/S  Log at address 0x22 has    1 sectors [Read stream error log]
GP/S  Log at address 0x80 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x81 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x82 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x83 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x84 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x85 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x86 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x87 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x88 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x89 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x8a has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x8b has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x8c has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x8d has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x8e has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x8f has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x90 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x91 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x92 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x93 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x94 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x95 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x96 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x97 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x98 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x99 has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x9a has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x9b has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x9c has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x9d has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x9e has   16 sectors [Host vendor specific log]
GP/S  Log at address 0x9f has   16 sectors [Host vendor specific log]
GP/S  Log at address 0xa1 has   20 sectors [Device vendor specific log]
GP    Log at address 0xa2 has 2248 sectors [Device vendor specific log]
GP/S  Log at address 0xa8 has   20 sectors [Device vendor specific log]
GP/S  Log at address 0xa9 has    1 sectors [Device vendor specific log]
GP    Log at address 0xb0 has 2819 sectors [Device vendor specific log]
GP    Log at address 0xbe has 65535 sectors [Device vendor specific log]
GP    Log at address 0xbf has 65535 sectors [Device vendor specific log]
GP/S  Log at address 0xe0 has    1 sectors [SCT Command/Status]
GP/S  Log at address 0xe1 has    1 sectors [SCT Data Transfer]

SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      3868         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       522 (0x020a)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    37 Celsius
Power Cycle Min/Max Temperature:     28/38 Celsius
Lifetime    Min/Max Temperature:     20/56 Celsius
Under/Over Temperature Limit Count:   0/21
SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/ 0 Celsius
Min/Max Temperature Limit:            0/ 0 Celsius
Temperature History Size (Index):    128 (41)

Index    Estimated Time   Temperature Celsius
  42    2010-09-30 16:56    38  *******************
 ...    ..(  9 skipped).    ..  *******************
  52    2010-09-30 17:06    38  *******************
  53    2010-09-30 17:07    37  ******************
  54    2010-09-30 17:08    37  ******************
  55    2010-09-30 17:09    37  ******************
  56    2010-09-30 17:10     ?  -
  57    2010-09-30 17:11    30  ***********
  58    2010-09-30 17:12    30  ***********
  59    2010-09-30 17:13    31  ************
  60    2010-09-30 17:14    32  *************
  61    2010-09-30 17:15    33  **************
  62    2010-09-30 17:16    34  ***************
  63    2010-09-30 17:17    35  ****************
  64    2010-09-30 17:18    35  ****************
  65    2010-09-30 17:19    36  *****************
  66    2010-09-30 17:20    37  ******************
  67    2010-09-30 17:21    37  ******************
  68    2010-09-30 17:22    38  *******************
  69    2010-09-30 17:23    38  *******************
  70    2010-09-30 17:24    39  ********************
  71    2010-09-30 17:25    39  ********************
  72    2010-09-30 17:26    40  *********************
  73    2010-09-30 17:27    40  *********************
  74    2010-09-30 17:28    40  *********************
  75    2010-09-30 17:29    41  **********************
  76    2010-09-30 17:30    41  **********************
  77    2010-09-30 17:31    42  ***********************
  78    2010-09-30 17:32    42  ***********************
  79    2010-09-30 17:33    43  ************************
  80    2010-09-30 17:34    43  ************************
  81    2010-09-30 17:35    44  *************************
 ...    ..(  2 skipped).    ..  *************************
  84    2010-09-30 17:38    44  *************************
  85    2010-09-30 17:39    45  **************************
 ...    ..( 18 skipped).    ..  **************************
 104    2010-09-30 17:58    45  **************************
 105    2010-09-30 17:59    46  ***************************
 ...    ..(  8 skipped).    ..  ***************************
 114    2010-09-30 18:08    46  ***************************
 115    2010-09-30 18:09    47  ****************************
 ...    ..(  4 skipped).    ..  ****************************
 120    2010-09-30 18:14    47  ****************************
 121    2010-09-30 18:15    46  ***************************
 ...    ..(  6 skipped).    ..  ***************************
   0    2010-09-30 18:22    46  ***************************
   1    2010-09-30 18:23    47  ****************************
 ...    ..(  5 skipped).    ..  ****************************
   7    2010-09-30 18:29    47  ****************************
   8    2010-09-30 18:30     ?  -
   9    2010-09-30 18:31    32  *************
  10    2010-09-30 18:32    33  **************
  11    2010-09-30 18:33    34  ***************
  12    2010-09-30 18:34     ?  -
  13    2010-09-30 18:35    37  ******************
  14    2010-09-30 18:36     ?  -
  15    2010-09-30 18:37    38  *******************
  16    2010-09-30 18:38    38  *******************
  17    2010-09-30 18:39    39  ********************
  18    2010-09-30 18:40    39  ********************
  19    2010-09-30 18:41    40  *********************
  20    2010-09-30 18:42     ?  -
  21    2010-09-30 18:43    28  *********
  22    2010-09-30 18:44    29  **********
  23    2010-09-30 18:45    30  ***********
  24    2010-09-30 18:46    31  ************
  25    2010-09-30 18:47    32  *************
  26    2010-09-30 18:48    32  *************
  27    2010-09-30 18:49    32  *************
  28    2010-09-30 18:50    33  **************
  29    2010-09-30 18:51    34  ***************
  30    2010-09-30 18:52    35  ****************
  31    2010-09-30 18:53    36  *****************
  32    2010-09-30 18:54    37  ******************
  33    2010-09-30 18:55    38  *******************
 ...    ..(  6 skipped).    ..  *******************
  40    2010-09-30 19:02    38  *******************
  41    2010-09-30 19:03    37  ******************

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x000a  2            2  Device-to-host register FISes sent due to a COMRESET
0x0001  2            0  Command failed due to ICRC error
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS

Saya juga menjalankan Seagate SeaTools untuk Windows di keduanya S.M.A.R.T. Check dan Long Drive Self Test mode, keduanya lewat.

Saya hanya memperhatikan drive yang terdengar meronta-ronta sekitar tiga kali. Haruskah saya bergegas dan membeli drive sistem baru ASAP?


2
2017-10-01 16:17


asal


Saya menyarankan backup data, dan jika Anda ingin mencoba dan menyimpan drive atau tidak dapat mencadangkan data, coba SpinRite. Yang mengatakan beberapa kepercayaan SMART, sebagian percaya SpinRite, dan ada yang tidak percaya. Saya percaya keduanya karena keduanya telah membantu saya. - Scott McClenning


Jawaban:


Jawaban singkatnya adalah YA! Lakukan sekarang!

Maaf, tidak bisa menahan diri. Dari apa yang saya baca, drive Anda mulai gagal dan tidak ada jalan kembali. Dapatkan cadangan data Anda dan ganti drive sistem.


5
2017-10-01 16:24



Itulah jawaban yang saya harapkan, tapi saya pikir karena melewati semua tes yang saya lempar dan tidak dapat mereproduksi masalah (sepertinya acak), saya pikir itu akan baik untuk bertanya. Apakah data SMART mengatakan sesuatu? - TuxRug
Laporan dari studi SMART di Google yang dilakukan untuk memprediksi catatan kegagalan drive "Mengingat kurangnya kemunculan sinyal SMART prediktif pada sebagian besar drive yang gagal, tidak mungkin model kegagalan prediksi yang akurat dapat dibangun berdasarkan sinyal ini saja." static.googleusercontent.com/external_content/untrusted_dlcp/… - yanokwa


Umumnya untuk perangkat COTS, tes apa pun seperti tes hard disk, memtests dll. TIDAK DAPAT menjamin 100% bahwa komponen tidak rusak, termasuk tes pabrikan. Satu-satunya hal (tidak termasuk bug) yang bisa Anda yakini adalah, ketika sebuah tes mengatakan rusak, itu mungkin rusak.

Jadi, jika tes mengembalikan warna hijau dan Anda telah menghilangkan kemungkinan lain yang masuk akal, Anda harus tetap menganggap komponen tersebut gagal dan memeriksa salah satu yang bagus (atau mungkin) yang bagus.


1
2017-10-01 21:26